In every company that we work with we find two problems: a lack of communication and a lack of accountability. We find these issues in every industry, at every size, and at every location. No one ever communicates enough. And no one likes holding others accountable. The good news is that there is an easy … Continue Reading
Start Employees Off On The Right Foot
For most companies, onboarding is an afterthought. They put all their time and effort into hiring a great candidate and then just expect them to show up on day one and start performing. That’s not a recipe for success. Onboarding needs to be much more than just a job description and a first-day handshake. You … Continue Reading
A Reliable Process For Making a Great Hire
Last month we talked about defining roles. So now that you’ve properly defined the role you are hiring for, it’s time to start talking to candidates. The first step is to find applicants. Attracting candidates can be difficult when unemployment rates are as low as they are. If you’re not collecting enough applicants on your … Continue Reading
Define Roles to Deliver Results
If you want to go on vacation, do you just get in the car and start driving? No! You define where you want to go and how to get there. If you want to break up a sidewalk, what type of hammer should you use? If you’re framing a house, what hammer should you use? … Continue Reading
Improve Your Hiring Success
Many managers we speak to complain about their inability to hire great talent. They often feel they could just as easily flip a coin to make the choice. But you don’t have to settle for the odds of a coin flip! What would be the impact of increasing your success in hiring to 60, 70, … Continue Reading
How To Become a No Surprise Manager
This month we’re going to start a series covering what we call No Surprise Management. No Surprise Management is the management approach that we teach as part of the PSE Method. It centers on the concept that no employee should ever be surprised by a conversation that they have with you. You should be communicating … Continue Reading
Get Intentional About Your People’s Future
Last month we wrapped up our series on the three sections of the PSE One Page, so this month we’ll turn our attention to the next tool in the PSE toolbox, the Talent Plan. Put simply, a Talent Plan is a future-focused look at your Key Accountabilities Chart. It is a tool designed to help … Continue Reading
Move Your Company Towards Its Goals
This month we’ll be exploring the final section of the PSE One Page, the Execution section. As the name suggests, the Execution section is all about execution. Making sure that the company is moving forward week in and week out. Making consistent progress towards the goals that you created in Strategy and making sure that … Continue Reading
Get Everyone Rowing in the Same Direction
This month we’ll be exploring the second section of the PSE One Page, the Strategy Section. The Strategy Section serves to get everyone aligned and clear on what you want and who you serve. It helps everyone understand where you’re going and who you’re helping along the way. It consists of Big Hairy Audacious Goal … Continue Reading
Who Are Your Right People?
This month we’ll be exploring the first section of the PSE One Page, the People Section. The People section defines who the Right People are to be working at your company. It consists of Core Values, Core Purpose, and Core Competence. The Right People for your organization will share those Core Values, get excited by … Continue Reading