Staff Training

Staff Training is Vital to Success

Properly training staff is one of the most common problems that companies face. It is often pushed to the side in order to focus on more “important” issues. But staff training couldn’t be more important. People impact every aspect of your company. And you must train them accordingly. Employee training and skill development is an ongoing responsibility … Continue Reading

Anticipating Problems

Hindsight May Be 20/20, But It’s Not Profitable

In case you didn’t already know, shoulda, coulda, woulda isn’t the smartest way to run your company. Instead of dealing with problems after they’ve already shown up, you need to be proactive in forecasting which issues might turn into real challenges for your company. The easiest areas to forecast are those with hard data to … Continue Reading

E=Reducing Turnover

Reduce Turnover in Two Easy Steps

It’s hard work managing people. In fact, there is nothing harder. Which is why this critical aspect of running a company demands your time, attention, and a company-wide culture that focuses on helping employees be productive. To keep exceptional employees, your company has to not just say that your people are your greatest asset, you … Continue Reading

Problem Diagnosis Feedback culture

Are You Willing to Listen to Your Employees?

Business owners and managers often find it hard to get to the root cause of a problem. In addition to a knack for sleuthing, accurate problem diagnosis requires a certain amount of reflection and self-awareness, something a lot of small businesses feel they don’t have time for. Companies caught up in the hustle and bustle … Continue Reading

Define process project management

Don’t Let Your Company Suffer From a Lack of Repeatability

As a company grows there are more employees, more projects, more clients, and more complexity to deal with. It is vital that effective project management processes are in place to ensure that order reigns in all that chaos. Are you able to effectively repeat the sales process or the client on-boarding process? Do you know … Continue Reading