When times are good, it’s easy to push any issues around sales aside because sales are up, revenues are up, and life is good. But this happy-go-lucky feeling will collapse as soon as even a small disruption occurs in your sales pipeline. With no sales forecast, no sales process, and no marketing plan, sales can … Continue Reading

Properly training staff is one of the most common problems that companies face. It is often pushed to the side in order to focus on more “important” issues. But staff training couldn’t be more important. People impact every aspect of your company. And you must train them accordingly. Employee training and skill development is an ongoing responsibility … Continue Reading

In case you didn’t already know, shoulda, coulda, woulda isn’t the smartest way to run your company. Instead of dealing with problems after they’ve already shown up, you need to be proactive in forecasting which issues might turn into real challenges for your company. The easiest areas to forecast are those with hard data to … Continue Reading

Every business owner has to face the day when a great employee decides to leave. Chances are that employee was someone who worked well with clients and the internal team, came to work with a positive attitude, and knew the company’s product or service inside and out. Often, it doesn’t make much difference if the … Continue Reading

It’s hard work managing people. In fact, there is nothing harder. Which is why this critical aspect of running a company demands your time, attention, and a company-wide culture that focuses on helping employees be productive. To keep exceptional employees, your company has to not just say that your people are your greatest asset, you … Continue Reading

Business owners and managers often find it hard to get to the root cause of a problem. In addition to a knack for sleuthing, accurate problem diagnosis requires a certain amount of reflection and self-awareness, something a lot of small businesses feel they don’t have time for. Companies caught up in the hustle and bustle … Continue Reading

Many small businesses have issues developing the right systems and processes for their organization as they grow. Leaders need to understand that these systems and processes cannot remain stagnant as they grow. What worked for a company of 10 people will not still work for a company of 50. And what worked for a company … Continue Reading

As a company grows there are more employees, more projects, more clients, and more complexity to deal with. It is vital that effective project management processes are in place to ensure that order reigns in all that chaos. Are you able to effectively repeat the sales process or the client on-boarding process? Do you know … Continue Reading

It can be lonely at the top. Most CEOs talk to themselves more than anyone else. Thinking through new ideas, planning growth, and envisioning the future. You, as the CEO, may have a perfect vision of where you’re taking the company. Which is a great thing. The problem, however, is that you haven’t told anyone … Continue Reading

Change is an essential part of the growth of a company. But most people try to avoid change as much as possible. Change is hard. It takes you out of your comfort zone and interrupts your routines. But if a company doesn’t change, it will die. That’s why it’s your job, as the CEO, to … Continue Reading