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We wrote last week about making sure that your employees feel valued by more than just their salary. A great non-monetary (and Thanksgiving themed) way to reward your employees is simply to thank them. Take time out of your hectic schedule to make sure that your employees know that you appreciate the work that they … Continue Reading

It’s in the news every day. Unemployment is at a five-decade low, and corporate profits are at an all-time high. Labor costs are now beginning to chase that profit. Employees see and hear that salaries are rising and after years of taking small, infrequent increases in compensation, or none, they are beginning to ask for … Continue Reading

A company of 30 or 40 employees is no longer a company of generalists. Departments are beginning to emerge and employees are becoming more and more focused in specialized areas. Naturally some confusion can arise about which department is responsible for what. In order to avoid territorial scuffles and unnecessary redundancies, the roles and responsibilities … Continue Reading

This twist on Marshall Goldsmith’s What Got You Here Won’t Get You There serves to illustrate something we see time and time again in growing businesses. Companies often outgrow their original leadership. This applies not only to the senior leadership team, but to the CEO/owner as well. The talent you have at your company may … Continue Reading

Last week we talked about making sure every employee knows how the company makes and keeps money. This week we’re taking it a step further. It’s one thing to know how your company makes money, but do you know where your company makes money? Specifically, do you know your company’s most profitable two or three … Continue Reading

Too many CEOs are experiencing concern that despite rising revenues, profits are not following suit. It reminds me of the old Wendy’s commercial — “Where’s the beef?” Big bun, small patty. What difference does the size of the bun make if there’s hardly any meat inside? The same can be said for revenues that grow … Continue Reading

Clients often ask if, with our other clients, we see the same issues that they are experiencing. The answer is yes, we do. The most common complaint we hear from clients is that no one at their company seems to “get it.” They’ve helped their employees solve a problem “a thousand times,” yet it keeps … Continue Reading

I’m sure you’ve heard the term Emotional Quotient (EQ, or Emotional Intelligence). It’s been a buzzword for a while now. But do you understand its importance and why you should care about it? EQ is important because it’s what separates the high performers from the low performers. Travis Bradberry, of TalentSmart, has done the research … Continue Reading

Today’s low unemployment rate is spurring lots of comment about how hard it is to find employees. It is difficult to find employees, of course, but in my experience, great employees have always been hard to find. Great employees are those who truly make a difference to your business. The ones who can raise the bar … Continue Reading