As a CEO, you may often feel that no one in your company is listening to you. You have to repeat your goals and expectations over and over and still, no one seems to be on the same page. But, while you might feel you’ve explained yourself a million times, you probably haven’t communicated enough. … Continue Reading
Systems Turnover
Unlike Staff Turnover, Systems Turnover is something that needs to be embraced. Leaders need to understand that systems and processes cannot remain stagnant as their company grows. What worked for a company of 10 people will not still work for a company of 50. And what worked for a company of 50 will not work … Continue Reading
Don’t Be The Bottleneck, Let It Go.
If you are a founder and owner of a growing company, you’re too controlling of your business. This statement is not meant to attack anyone. It’s meant to open your eyes. Controlling every aspect of your company is easy when it’s small. You might have a handful of employees and you can check in with … Continue Reading
Uncover The Roots
It’s often hard for leaders to determine the root cause of an issue. Problem diagnosis, at least accurate problem diagnosis, takes reflection and self-awareness, something a lot of small businesses don’t feel like they have the time to do. Companies caught up in the hustle and bustle of the day-to-day of operations tend to solve … Continue Reading
Everybody Likes A PBR
As a leader, it is more important than ever that you take the time to build a relationship with your employees. Not only does this help them to trust you and the company, it helps them become better employees. If your employees understand that you care about them as a person, they will feel more … Continue Reading
Growth – Get It Out of Your Own Head
It can be lonely at the top. Most CEOs talk to themselves more than anyone else. Thinking through new ideas, planning growth and envisioning the future. You as the CEO may have a perfect vision of where you’re taking the company. So what’s the problem? You haven’t told anyone else. You would probably be shocked … Continue Reading
Coaching 101
One of a leader’s most important roles is that of coach. Helping employees grow and develop should always be one of your top priorities. When someone comes to you with a problem, it’s easy to just solve it right then and there. You probably already know the answer and can solve it quicker than anyone … Continue Reading
Control the Chaos
As a company grows there are more employees, more projects, more clients and more complexity to deal with. It is vital that effective project management processes are in place to ensure that order reigns in all that chaos. Are you able to effectively repeat the sales process? Or the client on boarding process? Do you … Continue Reading
Flood Zones – Stop Drowning
Does it ever feel like you’re just drowning in work? Are you and your employees struggling just to keep up with the influx of projects? Then you might be in a flood zone. Flood zones are a natural part of a company’s growth. They occur when there is a large enough influx of work that … Continue Reading
The Importance of Core Values
The following thoughts are not about politics. They’re not about whether you are a conservative or a liberal or in the middle. I write to draw attention to the importance of creating alignment in your business. And I can think of no better example than the country in which we live. What values come to … Continue Reading